Gilang Ranu Asanagari

Statistics

total session icon

1

Total Sessions

mentees impacted icon

1

Mentees Impacted

attendance rate icon

100%

Attendance Rate

response time icon

2 Hour

Response Time

Topik Keahlian

Communication Skills Communication Skills
Networking & Relationship Networking & Relationship
Personal Development Personal Development
Career Planning Career Planning

Berkenalan dengan Gilang Ranu Asanagari

Dedicated Customer Service Specialist with over 5 years of experience in fraud prevention, data protection, and verification, complemented by 1 year of sales experience. Graduated in Informatics Management, combining technical knowledge with strong customer service skills. Proven ability to manage customer interactions, resolve issues efficiently, and ensure data integrity. Skilled in utilizing CRM software, implementing security measures, and coordinating with cross-functional teams. Strong track record in enhancing customer satisfaction, preventing fraud, and achieving sales targets. Committed to maintaining high standards of service and operational security.

Pengalaman

πŸ’Ό
Risk Management Officer
PT Espay Debit Indonesia KoeJun 2024 – Present
πŸ’Ό
Customer Relationship Staff
PT Tirta Varia Inti PratamaJul 2023 – May 2024
πŸ’Ό
Analyst - Process Improvement & Customer Experience
PT SHOPEE Internasional IndonesiaSep 2020 – May 2023
πŸ’Ό
Customer Experience
TokopediaSep 2020 – May 2023
πŸ’Ό
Customer Experience
TokopediaMar 2018 – Jul 2020

Pendidikan

STMIK Jakarta
Bachelor (S1) of Manajemen Informatika
STMIK Jakarta2007 – 2014
πŸ’™

Tips Menjaga Diri

Mentor kami tidak akan pernah meminta data pribadi sensitif, uang, informasi rekening, atau bentuk pembayaran lainnya. Cukup daftar melalui website atau aplikasi Dealls, tanpa perlu khawatir tentang pungutan atau biaya apa pun. Hati-hati juga dengan ajakan masuk ke grup Telegram, WhatsApp, dan sejenisnya.Happy Mentoring! πŸ’œ

Halo, saat ini jadwal saya sudah penuh. Tapi Anda masih bisa mengajukan jadwal, dan saya akan mencoba yang terbaik untuk membantu Anda.