Galih Arizza Candra Aditya Dfp

Hi, I'm Galih Arizza! I currently work as an Application Support Specialist at Ascentis Pte Ltd. I graduated from Politeknik Negeri Malang with a Diploma in Informatics Engineering and recently completed a Full-stack Data Analytics program at RevoU. With over 4 years of experience in the e-commerce sector, I have developed a strong technical proficiency in tools such as Python, SQL, Spreadsheet, Looker, Power BI, and Tableau. My notable achievements include developing an Application Support Dashboard that reduced response time and error resolution duration by 50%. I have a proven track record of resolving client issues within SLA requirements with a 90% success rate. My expertise lies in streamlining processes, enhancing collaboration between engineering teams and stakeholders, and delivering tailored solutions to application challenges. I am very passionate about leveraging data and technology to drive impactful improvements and am excited to bring my expertise to everyone who interested