VAS (Value Added Services) Supervisor
Akulaku Indonesia
- Penuh waktu
- On-site • Jakarta
- Negotiable
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Deskripsi Pekerjaan
Responsibilities:
- Monitor and Analyze: VAS performance and penetration rates to identify trends & opportunities for improvement
- Coordination between product team and Insurance provider for IT Development and Integration
- Incentive and Motivation: Compute & validate monthly incentive schemes for internal teams and KA merchants, and calculate the incentive
- Reconciliation & Payment: Process monthly reconciliation and ensure timely & accurate payments to brokers
- Product Research & Development: Conduct research and manage end-to-end curation of new VAS products, including competitor research, cross-dept internal alignments, OJK report
- Ad Hoc Operations: Handle operational tasks such as processing refunds and claims as needed
Kualifikasi
Requirement:
- Good communication skills, fluent in English, Mandarin would be an advantage
- Bachelor's degree in Business, Finance, or a related field
- Familiarity with the fintech industry is preferred
- Strong attention to detail with a proactive attitude toward problem-solving
- Committed to continuous learning and professional development
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
