Training Support & Product Operation (Mandarin Speaker)
Akulaku Indonesia
- Penuh waktu
- On-site • Jakarta Pusat
- Negotiable
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Deskripsi Pekerjaan
- Analyse user behavior and product, deeply understand the product's features and functionality, provide solutions for problematic products, and conduct training on those products
- Responsible to align with internal stakeholders and implement related to guideline documents in Indonesian, English & Mandarin.
- Prepare comprehensive training reports, including planning, progress updates, completed tasks, and results.
- Assess training needs based on the company's strategy and conduct surveys.
- Build and improve the division's training, training systems, and related processes.
Kualifikasi
- Bachelor's or Master's degree, preferably in Mandarin-related fields.
- Open to all experience levels, preference for candidates who studied in China or have trainer experience.
- Possess flexible thinking with strong communication, presentation, and time management skills.
- Interest in financial and e-commerce industries.
- Proficient in English and Mandarin (spoken and written), Minimum HSK 5 or higher is a plus.
Tips Menjaga Diri
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
