TikTok Admin
Torch.id
- Penuh waktu
- On-site • Bandung
- Negotiable
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Deskripsi Pekerjaan
Job Overview
We are on a hunt for a TikTok Admin to join our growing team! As a TikTok Admin, you will be responsible for ensuring the smooth operation of administrative tasks on TikTok and sales transactions within the TikTok Shop platform. This encompasses order processing, customer interaction, inventory management, coordination with relevant teams (such as packing and logistics), and the resolution of any issues that may occur.
Job Roles:
- Online Store Management: Maintaining an attractive and informative storefront on TikTok Shop, including updating product listings, descriptions, and promotional content.
- Order Fulfillment: Verifying orders, confirming payments, preparing shipments, and collaborating with packing and logistics.
- Inventory Control: Monitoring product availability and ensuring accurate stock levels are reflected on the TikTok Shop platform.
- Reporting and Analysis: Generating daily/weekly sales reports and analyzing sales data to identify trends and potential opportunities.
- Issue Resolution: Addressing any transaction-related problems or challenges, including order cancellations, returns, and shipping discrepancies.
Kualifikasi
Job Requirement
- Minimum of a Diploma (D3) or equivalent educational background.
- Min. 1 year of experience as an online shop administrator, particularly on marketplace or social media platformsR
- Proficiency in using TikTok Shop and its functionalities (including live streaming and the shopping cart feature).
- Competency in using computers and standard office software (Microsoft Office Suite/Google Workspace).
- Excellent communication skills, both written and verbal.
- Meticulous, efficient, and dependable.
- Ability to work both independently and collaboratively within a team setting.
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Torch.id is a prominent Indonesian brand, provider of bags, luggages, traveling apparels and gears — which leverages data-driven research and design— to deliver innovative solutions to its customers.
With a strong presence in Indonesian e-commerce since 2015, Torch.id is now expanding its reach through O2O stores in major Indonesian cities 🛒.
As a growth company, Torch.id has won three prestigious national awards, including two Indonesian Good Design Awards and the Anugerah Bangga Buatan Indonesia Award 🏆. In addition to these national recognitions, Torch.id has also received an international acclaim, the Golden Bauhinia Cup 🏆.
These awards show how much we care about the our beloved customers, the quality of our products and how innovation has been embedded in our DNA. These things also show how hard our great team works and grows 👥.
We aspire to become a prominent local brand with a global reach in the near future 🚀🌍.
Join us! We look forward for the opportunity to collaborare with like-minded individuals who share our aspirations and demonstrate a strong commitment to achieving success💪!
