Telesales Agent Officer - Call Center
MODENA
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Outbound call selling products (barang jadi, accessoris, dan lainnya) dan pelayanan (services).
- Menghubungi customer secara rutin sesuai dengan existing customer database dan memastikannya mencapai target tertentu.
- Menerima panggilan atau request inbound yang masuk dari customer, memberikan pelayanan kepada customer melalui berbagai platform dan aplikasi menyesuaikan spesialisasi Customer Loyalty Agent.
- Menawarkan new campaign kepada pelanggan langsung/akhir (end customer).
- Memperbaharui database untuk mengaktifkan existing database (email, alamat, jenis kelamin, dan usia) di aplikasi CSMS.
- Memberikan dukungan dan ikut serta berkontribusi pada setiap event, campaign, ataupun pameran MODENA, khususnya yang melibatkan Customer Loyalty Department.
Kualifikasi
- Pendidikan minimal S1
- Berpengalaman dalam bidang telesales selama 1-3 tahun
- Memiliki kemampuan komunikasi yang baik dan dapat mendemonstrasikan customer loyalty
Tips Menjaga Diri
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Founded in the 1960s in Northern Italy, MODENA is a global technology group of companies. Since 1981, MODENA has strategically shifted its operations to Asia. Its playing fields cover Home, Professional, Technology, Energy, and Mobility, which are supported by an innovative design studio in Italy and R&D centers across the world. MODENA products are manufactured and distributed, under international certifications and management systems, ensuring seamless integration into global markets.
Today, MODENA’s vision is to become a driving force towards an interconnected world. MODENA’s product lines are continuously upgraded with a mission to elevate the everyday human experience. Highly engineered with modern designs and cutting-edge technology such as Internet of Things (IoT), MODENA is committed to bringing the smartest, most interconnected innovations to modern consumers for a better world, better future.
At MODENA, our diverse and talented team is at the heart of our growth. They bring creativity and expertise to everything we do.
To discover more, please visit our website at www.modena.com.
