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Technical Audit Fulfillment Operations Officer
ASTRO
- Kontrak
- Hybrid • Jakarta Barat
- Negotiable
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Deskripsi Pekerjaan
- Ensure the compliance rate of each process at HUB, Warehouse, Super Delivery and Offline are met the KPI.
- Arrange the schedule of TA Officer to ensure efficient audit processes.
- Validate the results of TA Officer's tasks to ensure accuracy and compliance with established TA standards.
- Validate the Balanced Scorecard (BSC) of each TA Officer to ensure performance metrics are met.
- Prepare audit checklists based on SOPs and Work Instructions (WI) related to HUB Operation, Warehouse, Super Delivery, and Offline Operations.
- Provide weekly and monthly reports on audit findings and performance metrics.
- Finalize Non-Compliance Reports and communicate findings to related stakeholders for corrective actions.
- Conduct monthly meeting with related stake holder to ensure corrective action are well implemented
Kualifikasi
- Bachelor's degree or equivalent from related major with minimum 2-3 years in the same position (experience in retail would be advantageous)
- Strong understanding of Quality Management System or ISO:9001 (certification in ISO is preferred)
- Proficient in Excel (lookup/index match, pivot)
- Excellent analytical and problem-solving skills
- Good interpersonal skills and able to communicate with various stakeholders
- Willing to mobile and have flexible working hours
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