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Student Success B2B Commerce

Cakap

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Deskripsi Pekerjaan

What you will do

Currently, we are looking for someone who can fill the position of Student Success (Customer Service). In general, you need to provide helpful information regarding Cakap features to students and maintain existing students. Take a look at some points below to understand more about this role.

  • Help students regarding Cakap features: Cakap chat, club, and private class.
  • Maintain the existing students to experience effective classes.
  • Conduct surveys regarding students’ experiences.
  • Have an experience in outbond customer service would be an advantage

Kualifikasi

Requirements and specifications

In order to carry out the obligations well, we need someone who has specific knowledge and abilities in a specific area. To make it easier, there are:

  • Prior working experience as a Customer Service.
  • Fluency in both written and spoken English.
  • Good administrative skills and ability to create good requirement documentation.
  • Strong communication skills in a multicultural environment.
  • Interest in creating social impact through Indonesia's education.
  • Willing to work in shifts and working in a WFO arrangement
  • Willing to commit in the project base for 6 months contract.
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Tips Menjaga Diri

Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.

Tentang Cakap
Selengkapnya

The company serves a large and rapidly growing global market. Through live instruction with native-speaking teachers and multimedia learning materials, all provided over the Internet, Cakap empowers students on their customized path to fluency in a 6-12 month time period.

The company offers a revolutionary new approach to language learning that combines live instruction with native teachers and multimedia-learning content customized to each learner. It allows students to study from home or the office and to avoid inconvenient scheduling, long commute times, high tuition costs, and outdated books. Cakap by Squline is currently running under PT Cerdas Digital Nusantara.

Industri
E-Learning, Language Studies
Lokasi
Jakarta Barat, Indonesia
Ukuran Perusahaan
50–100 employees

Budaya

Adaptable
Our team is flexible and resilient in the face of adversities
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
Fun
We consider employee's happiness as a part of ours