Senior Consultant Product & Services Management
PT. INFOMEDIA NUSANTARA
- Penuh waktu
- Hybrid • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Melakukan monitor riset terkait dengan pengembangan channel CRM dan atau SSO
- Mengusulkan desain produk atau layanan
- Memonitori proses development pada tiap produk perusahaan
- Mengusulkan skema dasar (COGS) produk perusahaan
Kualifikasi
- Minimal pendidikan S1 dari jurusan IT
- Memiliki pengalaman minimal 3 tahun dalam bidang yang sama
- Memiliki pengetahuan yang dalam terkait dengan CRM dan atau SSO
- Memiliki keterampilan dan interpersonal yang kuat
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Established on June 20, 1984, PT. Infomedia Nusantara is a subsidiary of PT Telkom Indonesia that focuses its business on providing Business Process Outsourcing (BPO) solutions through 2 business portfolios, precisely: Customer Relationship Management (CRM) and Shared Service Operation (SSO).
With more than 22 years of experience in managing contact centers, Infomedia Nusantara has become the leading market provider of the best contact center services in Indonesia. As a concrete step to support the acceleration of the company's strategy to become "Your Digital CX Partner" in Indonesia, the company has formulated the following Goals, Vision, and Mission:
Goals:
"Collaborating to realize a more competitive digital nation and providing the best-added value for stakeholders."
Vision:
To become the primary choice as a Digital BPO partner for advancing society.
Mission:
Presenting comprehensive and integrated CRM solutions to generate the best customer experience and business value.
Delivering SSO solutions supported by the latest technology to disrupt the management of customer back-office processes.
More information:
Website: https://www.infomedia.co.id/
LinkedIn: linkedin.com/company/infomedianusantara
Instagram: instagram.com/infomedianusantara
Company address : Infomedi Nusantara Head Office, Jl. RS. Fatmawati Raya No.77-81, RT.6/RW.5, Cipete Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12150.
