Sales Officer Development Program
Infinid Indonesia
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
Join our Sales Officer Development Program to make a real impact. We are looking for young, smart, and ambitious recent graduates eager to kickstart their careers in sales. This program is designed to fast-track your growth with hands-on training, uncapped earning potential, and a clear path to becoming a top-performing sales professional.
Key Responsibilities:
1. Sales and Customer Engagement
- Lead Engagement: Proactively connect with inbound leads through calls, WhatsApp, and emails to understand their financial needs and guide them toward the best loan solutions, making a tangible difference in their lives.
- Meet and Exceed Sales Targets: Consistently work towards achieving or surpassing defined sales targets, contributing to both personal and company success.
- Storytelling Mastery: Use compelling narratives to showcase how our products can solve real problems and empower customers to achieve their goals.
- Sales Pipeline Management: Monitor and drive the sales process from initial contact to closure, ensuring clients receive timely and effective solutions to meet their needs.
- Customer Profiling: Gain deep insights into customers’ goals and challenges, tailoring strategies to deliver personalized financial solutions that help them succeed..
2. Customer Relationship Management
- Empathy in Action: Build strong, trusting relationships by actively listening and understanding the unique challenges customers face, offering solutions that genuinely improve their lives or businesses.
- Customer Insights: Gather valuable insights to improve the customer experience and ensure long-term satisfaction, contributing to a more inclusive and effective financial ecosystem.
3. Process Management
- Integrated Sales Process: Ensure a seamless journey for customers, collaborating with internal teams to resolve bottlenecks.
- CRM Utilization: Maintain accurate records of all interactions and sales activities in the CRM system.
Kualifikasi
1. Educational Background
- Degree: Bachelor's degree (Strata 1) in any field; preference for Economics, Finance, Marketing, Business Administration, or Engineering.
- Experience: Fresh graduates or candidates with less than 2 years of work experience.
2. Skills and Competencies
- Core Skills:
- Communication Skills: Clear, confident, and persuasive in verbal and written communication.
- Sales Aptitude: A natural ability to influence others and guide conversations toward outcomes.
- Customer Orientation: A knack for understanding customer needs and building trust.
- Problem-Solving: The ability to address objections or concerns creatively and constructively.
- Preferred Competencies:
- Empathy: Can relate to and understand customers' situations, showing genuine care.
- Tech-Savvy: Comfortable or willing to learn using tools like CRM systems, Office, and communication apps (e.g., WhatsApp, email).
- Resilience: Maintains energy and positivity even after facing rejection.
- Storytelling: Can craft compelling narratives around product features and customer benefits.
3. Personality Traits
- Results-Oriented: Driven by targets, with a clear focus on achieving goals.
- Energetic and Positive: Displays enthusiasm and confidence during interactions.
- Coachability: Open to feedback and willing to learn and adapt quickly.
- Self-Motivated: Demonstrates initiative and the ability to work independently after initial guidance.
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infinID is a fintech company, building secured lending platform, specialized in loan against property. We help the underserved middle-class homeowners in Indonesia to access low-interest rate loans based on their property value for both productive and consumptive uses. We work with selected banks to disburse the loans to the borrowers, while Infinid manages the end-to-end credit process, including origination & servicing.
