Sales Officer

Job Desc:

• Ensure each stage of a sale is completed in a timely and accurate manner, including preparation of quotations, confirmation of requirements, required invoices, and payment collection

• Ensure sales compliance to overall financial procedures for all sales (e.g., cost estimation, quotations and invoices, monitoring, and recording payment)

• Maintain and update status of customers with detail records

• Receive and follow up inputs from channel of distribution

• Create sales income report and progress from all channels of distribution

• Provide confirmation letter and ensure distributed well to partners after get approval from Sales and marketing managers

• Conduct visit to schools and prospective partners and get information of their needs

• Assist Sales and marketing manager to create Standard Operational procedure in sales activity

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

• Distribute promotions through various media (e.g., direct mail, inserts in newspapers, Internet advertisements, in-store displays, product endorsements or other special events)

• Conversant with the products offered and notify related information to prospective customer (e.g., academic time period)

• Search promotion activity opportunities in various school and industry

• Conduct and follow up school canvassing process

• Coordinate with other Units to support sales activities effectiveness

• Arrange and conduct visits from prospective customer (i.e., campus tours and viewings of the facilities and services)

• Communicate sales effort with team members and other departments

• Communicate with marketing team and participate in events or another promotion

• Analyze sales achievement periodically

• Provide input/solution to overcome unachieved sales target

• Assist with ongoing market research and analysis

• Suggest development activities to Sales and marketing manager to enhance sales target

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Continuously improve through feedback from existing customer

• Provide Report to direct Supervisor

• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)

• Perform activities related to Quality Management System

• Perform additional tasks related to key responsibilities as required by Direct Supervisor