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Deskripsi Pekerjaan

  • Provide administrative and coordination support for the hotel sales team to assist revenue generation and daily sales operations.
  • Prepare, organize, and maintain all sales-related administrative documents, reports, databases, filing systems, and correspondence records (manual and electronic).
  • Respond promptly and professionally to telephone, email, and customer inquiries.
  • Coordinate familiarization trips, site inspections, trade shows, exhibitions, promotional events, group bookings, and sales functions as required.
  • Assist in preparing and issuing GO/BEO documents and ensure accuracy through coordination with the responsible sales team.
  • Communicate and coordinate daily with Front Office, Food & Beverage, and other operational departments to ensure excellent guest and client service.
  • Conduct market surveys, gather competitor intelligence, and provide market updates to management.
  • Support direct mail campaigns, promotions, marketing activities, promotional materials, and corporate gift management.
  • Maintain and update promotional flyers, printed materials, collateral stock, and marketing inventories.
  • Assist in preparing annual budgets, business plans, action plans, tender submissions, and new product/service initiatives.
  • Support promotional strategies and marketing plans aligned with hotel business objectives.
  • Coordinate with other hotel properties and regional sales personnel to support cross-property sales initiatives.
  • Attend monthly sales meetings and contribute to departmental coordination and follow-up activities.
  • Handle statistical reporting and weekly sales data collation.
  • Work effectively under pressure while managing multiple priorities, deadlines, and operational demands simultaneously.
  • Demonstrate strong organizational, administrative, coordination, and follow-up skills with high attention to detail.
  • Maintain positive interpersonal relationships and provide professional communication with clients, colleagues, and stakeholders.
  • Demonstrate adaptability, flexibility, and the ability to work efficiently in a fast-paced and dynamic hospitality environment.
  • Build and maintain strong client relationships while supporting hospitality and sales service excellence.
  • Utilize Microsoft Office and other administrative tools proficiently to support operational efficiency.
  • Perform all assigned duties in line with hotel operational needs and management direction.

Kualifikasi

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Proficient in the use of Microsoft Office (especially Excel)
  • Good communication skills (verbal and writing skills) 
  • Possess strong written and spoken English communication skills.
  • Demonstrate problem-solving abilities, initiative, and the capacity to learn quickly.
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Tentang MIRAH HOSPITALITY AND LEISURE
Selengkapnya
Industri
Hospitality
Lokasi
Denpasar, Indonesia
Ukuran Perusahaan
employees