Regional Sales Manager, Food Service - West
Flora Food Group
- Penuh waktu
- On-site • Tangerang
- Negotiable
Deskripsi Pekerjaan
1. Leadership and Team Management:
- Directly manage, supervise, and support the Customer Development Managers (CDMs) in their daily and strategic activities.
- Conduct regular coaching sessions and provide feedback to enhance team performance and skills.
- Drive collaboration and teamwork across CDMs to deliver customer-focused results.
2. Customer Engagement and Retention:
- Build and nurture strong relationships with HoReCa clients and operators in the West Area.
- Identify and secure new opportunities to onboard potential clients and grow existing accounts.
- Ensure customer satisfaction by addressing unique client needs and offering tailored solutions.
3. Sales Planning and Strategy Execution:
- Develop and oversee sales plans that align with the company’s goals and targets for the region.
- Monitor sales performance and identify areas for improvement to achieve or exceed sales targets.
- Collaborate with the marketing team to create initiatives that promote product usage and brand loyalty.
4. Market Analysis and Reporting:
- Analyze market trends, customer behavior, and competitor activities to inform sales strategies.
- Provide accurate sales forecasts and performance reports to senior management.
- Regularly update customer databases and identify potential growth opportunities.
5. Field Support and Problem-Solving:
- Provide hands-on support to CDMs by visiting clients and resolving field challenges.
- Act as a point of escalation for issues requiring immediate solutions or internal collaboration.
- Offer strategic guidance to address customer complaints and disputes efficiently.
6. Cross-Functional Collaboration:
- Work with internal teams, such as supply chain and marketing, to ensure timely delivery of products and services.
- Align CDM activities with overall business strategies and customer service goals.
Kualifikasi
Education:
- Bachelor’s degree in Business Administration, Marketing, Hospitality, Food Technology, or a related field is preferred.
Experience:
- At least 5 years of experience in customer development at HoReCa (commercial and social chains, pubs, restaurants, or mass catering businesses), or B2B sales within the foodservice industry.
Skills:
- Strong leadership and team management capabilities.
- Excellent relationship-building, negotiation, and communication skills.
- Proficiency in sales reporting and CRM tools.
- Strategic thinking with a focus on achieving results.
Other Requirements:
- Passion for the foodservice industry, with a strong understanding of food ingredients, preferably with a background in margarine, cream products, or cold chain industry.
- Willingness to travel frequently across the West Indonesia Area.
- Valid driver’s license.
Tips Menjaga Diri
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Branded food champion Flora Food Group delivers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents. We offer consumers a compelling choice in four growing categories: butters and spreads, creams, culinary and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, BlueBand, Country Crock, I Can’t Believe It’s Not Butter, Rama, and Violife, together with our local brands and Professional business. We have 150+ years of heritage, deep R&D expertise and a relentless commitment to delivering delicious, nutritious food.
