Product Support
PT. Himalaya Everest Jaya
- Penuh waktu
- On-site • Jakarta Barat
- Rp5.500.000 – 6.000.000
Tidak Perlu Sign Up!
Deskripsi Pekerjaan
- Provide technical assistance to clients who are using the company's products
- Investigate and troubleshoot clients issues, and work with cross-functional teams to resolve them
- Document and track customer interactions and issues
- Visit customers with sales team to ensure timely and effective resolution of issues
- Create and maintain customer-facing support documentation, such as knowledge base articles and FAQs
- Provide training to sales team on how to use the company's products
- Create product proposals for products that are handled by the company
Kualifikasi
- Min. D3/S1 graduate with Electrical Engineering background
- Fresh graduates are welcome to apply
- Ability to speak and write in English is preferred
- Own driver’s license type A and C
- Ability to drive a car is a plus
- Own personal vehicle
- Ready to work in the field
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Himalaya Group Companies are Indonesian based companies with over 500 employees. Having over 31 years of history as an Importer, Exporter, Distributor and Manufacturer for Electrical and Mechanical of some worldwide recognized brand, we set a very high standard for ourself and the quality of the business itself. With the professionals and well trained sales forces, we aim to provide our customer with an excellence service and after sales service, throughout our 17 offices around Indonesia and 2 offices around Malaysia.
