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PIC Store Malang

Torch.id

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Deskripsi Pekerjaan

Job Overview:

We want YOU to be part of Torch growth! As a PIC Store, you will manage the day-to-day operations in our Malang store. PIC Store will be responsible for contributing to store's overall success by overseeing the efficient functioning of various aspects. This position requires a combination of leadership, organizational, and interpersonal skills, along with a deep understanding of the fashion retail environment. 

Job Role:

  1. Team Leadership: Supervise and lead a team of store staff, ensuring they understand and adhere to company policies, procedures, and customer service standards.
  2. Customer Service: Provide excellent customer service and address customer inquiries or issues promptly. Ensure that the team maintains a positive and customer-friendly environment.
  3. Sales Support: Assist in achieving sales targets by motivating the team, monitoring sales performance, and implementing strategies to enhance sales.
  4. Inventory Management: Oversee and participate in inventory control activities, such as stock replenishment, merchandise transfers, and regular stock checks.
  5. Visual Merchandising: Support the implementation of visual merchandising guidelines to create an attractive and organized store layout.
  6. Training and Development: Train new staff members, conduct ongoing training sessions, and provide coaching to improve team performance.
  7. Operational Support: Assist in day-to-day store operations, including opening and closing procedures, handling cash transactions, and maintaining a clean and organized store.
  8. Communication: Maintain effective communication with the store manager, other supervisors, and staff. Relay important information and ensure that the team is well-informed.
  9. Problem Resolution: Address and resolve any issues or conflicts that may arise within the team or with customers, escalating to higher management when necessary.

Kualifikasi

Job Qualification:

  1. Min. 1 year of experience in leading a fashion retail/store.
  2. Strong leadership qualities with the ability to motivate and guide a team. Experience in leading and developing a team is desirable.
  3. Effective communication skills, both verbal and written, to interact with team members, customers, and other stakeholders.
  4. A customer-centric approach with a commitment to providing a positive shopping experience.
  5. Strong organizational and multitasking abilities to manage various responsibilities and prioritize tasks efficiently.
  6. Ability to identify and solve problems quickly and efficiently, either independently or by collaborating with the store manager.
  7. Flexibility to adapt to changing priorities, tasks, and situations in a fast-paced retail environment.
Tentang Torch.id
Selengkapnya

Torch is a rapidly growing startup company in the Fashion & Apparel Industry, specializing as a local brand enabler. Founded in 2015 by Ben Wirawan and Hanafi Salman, Torch aims to provide innovative and practical travel products, including bags and accessories, to solve common challenges faced by travelers. With functional features, stylish designs, and lightweight yet durable materials, Torch not only fulfills travel needs but also extends its reach to everyday activities such as urban commuting, studying, and work, offering convenience and problem-solving solutions.

Industri
Fashion & Apparel
Lokasi
Bandung, Indonesia
Ukuran Perusahaan
50–100 employees

Budaya

Innovative
We strive to constantly pursue innovation of our products and services
Collaborative
Here, we work together to make the dream work
Integrity
We uphold honesty and virtue in every single product/service we deliver