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Deskripsi Pekerjaan

About Us:

SmileWorks is a premium dental clinic in Jakarta, well-known for its focus on restorative and aesthetic dentistry. We serve clients who value high-quality care, elegance, and transformation. We’re currently looking for a Female Patient Realations to join our growing Customer Experience Team.

Kualifikasi

Job Description:

  • Greet and assist patients in a friendly and professional manner, both in person and via phone/chat.
  • Handle patient registration, appointment booking, and data entry into the system.
  • Provide information regarding clinic services, doctor schedules, and general procedures.
  • Manage patient complaints politely and relay concerns to the appropriate team.
  • Assist in payment processes and patient rescheduling.
  • Maintain cleanliness and organization of the front desk and waiting area.
  • Coordinate with doctors and nurses to ensure smooth service flow.
  • Conduct follow-ups with patients after treatment when necessary.

Requirements:

  • Female, maximum age 30 years old.
  • Minimum education: High School (SMA/SMK); Diploma/Bachelor’s degree is preferred.
  • Minimum 1 year experience in front office or customer service roles, preferably in clinics, hospitals, or the hospitality industry.
  • Well-groomed and presentable appearance.
  • Excellent communication skills, friendly attitude, and strong empathy toward patients.
  • Proficient in basic computer applications (MS Office, WhatsApp Business, Google Calendar).
  • Willing to work in shifts and on public holidays if needed.
  • Positive attitude, detail-oriented, and able to work well in a team.
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Tips Menjaga Diri

Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.

Tentang PT Mega Medika Teknologi (SMILE WORKS)
Selengkapnya

​SmileWorks Dental Care is an award-winning dental clinic located at Jl. Boulevard Raya CN3 No. 25-26, Kelapa Gading, Jakarta 14240. The clinic offers a comprehensive range of dental services, including implantology, assessment consultations, oral surgery, smile aesthetics and restoration, and full mouth rehabilitation. ​ SmileWorks Dental Care Equipped with state-of-the-art facilities such as advanced dental units, a designated sterilization room, a complete in-house dental laboratory, and cutting-edge imaging technology, SmileWorks ensures high-quality care for its patients.

Industri
Jasa Pelayanan Kesehatan Gigi
Lokasi
Jakarta Utara, Indonesia
Ukuran Perusahaan
50–100 employees

Budaya

Passionate
Strong belief and efforts are the base to achieve long term success
Collaborative
Here, we work together to make the dream work
Innovative
We strive to constantly pursue innovation of our products and services