Patient Relation
PT Mega Medika Teknologi (SMILE WORKS)
- Penuh waktu
- On-site • Indonesia
- Negotiable
Tidak Perlu Sign Up!
Deskripsi Pekerjaan
About Us:
SmileWorks is a premium dental clinic in Jakarta, well-known for its focus on restorative and aesthetic dentistry. We serve clients who value high-quality care, elegance, and transformation. We’re currently looking for a Female Patient Realations to join our growing Customer Experience Team.
Kualifikasi
Job Description:
- Greet and assist patients in a friendly and professional manner, both in person and via phone/chat.
- Handle patient registration, appointment booking, and data entry into the system.
- Provide information regarding clinic services, doctor schedules, and general procedures.
- Manage patient complaints politely and relay concerns to the appropriate team.
- Assist in payment processes and patient rescheduling.
- Maintain cleanliness and organization of the front desk and waiting area.
- Coordinate with doctors and nurses to ensure smooth service flow.
- Conduct follow-ups with patients after treatment when necessary.
Requirements:
- Female, maximum age 30 years old.
- Minimum education: High School (SMA/SMK); Diploma/Bachelor’s degree is preferred.
- Minimum 1 year experience in front office or customer service roles, preferably in clinics, hospitals, or the hospitality industry.
- Well-groomed and presentable appearance.
- Excellent communication skills, friendly attitude, and strong empathy toward patients.
- Proficient in basic computer applications (MS Office, WhatsApp Business, Google Calendar).
- Willing to work in shifts and on public holidays if needed.
- Positive attitude, detail-oriented, and able to work well in a team.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
SmileWorks Dental Care is an award-winning dental clinic located at Jl. Boulevard Raya CN3 No. 25-26, Kelapa Gading, Jakarta 14240. The clinic offers a comprehensive range of dental services, including implantology, assessment consultations, oral surgery, smile aesthetics and restoration, and full mouth rehabilitation. SmileWorks Dental Care Equipped with state-of-the-art facilities such as advanced dental units, a designated sterilization room, a complete in-house dental laboratory, and cutting-edge imaging technology, SmileWorks ensures high-quality care for its patients.
