Partner Insight (Data Analyst)

Jubelio

Rekruter aktif 1h lalu

Penuh waktu
On-site • Jakarta

Min. 1 years of experience

Rp5.500.000 – 7.500.000

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Rekruter aktif 1h lalu

Deskripsi Pekerjaan

At Jubelio, we always innovate to create a business platform that can be used for small, medium, or enterprise scale.

To fulfill this mission, Jubelio opens opportunities for those of you who want join us as a Partner Insight (Data Analyst)

Responsibility:

Analyze Partner data: Continuously monitor and analyze customer usage data to identify trend patterns, and potential issues
Track key metrics: Monitor crucial metrics such as partner health scores, churn rates, CSAT, and NPS to assess the effectiveness of partner success initiatives.
Collaborate on customer strategies: Work closely with partner success to develop and implement strategies that enhance user engagement and product adoption.
Generate reports: Create and present detailed report on Partner success metrics to stakeholders, providing insights and recommendations for improvement.
Support cross-functional teams: Collaborate with sales, marketing, and product team to align partner success efforts with broader business goals.
Enhance success processes: Help improve partner success processes and tools to increase efficiency and better serve customers’ needs.

Kualifikasi

Qualification:

Bachelor’s degree in Business, Data Science, or a related field.
Proficiency in data analysis tools (e.g., Excel, SQL, Google Analytics).
Ability to analyze and process large qualitative or quantitative datasets
Proven experience in customer success data analysis, or similar roles, preferably within the SaaS industry.
Strong analytical skills with the ability to interpret complex data and generate actionable insights.
Excellent communication and presentation skills, with the ability to convey data-driven insight to non-technical stakeholders.

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Tentang Jubelio

Selengkapnya

An Omnichannel Platform for retailers and wholesalers. Our mission is to simplify your business by integrating back office, warehouse, marketplace, webstore and point of sales (POS) into one dashboard.

Industri

Technology (Software Development)

Lokasi

Jakarta, Indonesia

Ukuran Perusahaan

– employees

Budaya

Energetic

Here, we work together to make the dream work

Fast-Paced

Swift in handling new challenges and producing new ideas to improve

Collaborative

Here, we work together to make the dream work