Ops Manager - Super Fantasy

Administrative Support

• Ensure KOL data and information are accurate, up-to-date, and accessible.
• Manage internal documentation for client projects, including contracts, proposals, and agreements.
• Oversee day-to-day operational needs, ensuring smooth internal workflow.
• Support the preparation of detailed reports and status updates for ongoing campaigns.
• Liaise between KOLs and the internal team to facilitate campaign execution.

Project Coordination

• Ensure that all campaign timelines, budgets, and deliverables are tracked.
• Communicate with internal teams to ensure all milestones and KPIs are met.
• Assist in managing the internal approval process for project materials and content.

Client Communication Support

• Support client-facing communications by managing meeting schedules, follow-ups, and internal briefings.
• Ensure that feedback from clients is captured and communicated accurately to the team.

System and Process Improvement

• Identify and propose process improvements to enhance operational efficiency.
• Help maintain and improve the CRM, project management, and communication tools.

Reporting and Documentation

• Maintain accurate operational and financial documentation, including SOWs, timelines, and resource allocation.
• Assist in the preparation of project reports, financial summaries, and post-campaign evaluations.