Operation Performance Manager
AlloFresh
Rekruter aktif 4j lalu
- Penuh waktu
- Hybrid • Jakarta
- Negotiable
Min. 5+ years of experience
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Deskripsi Pekerjaan
- Develop and track key performance indicators (KPIs) for operational departments, identifying trends and providing insights to management.
- Use data analytics tools to assess operational performance, pinpoint bottlenecks, and evaluate the effectiveness of current processes.
- Lead initiatives to streamline processes and improve efficiency, implementing best practices and ensuring continuous improvement across the operation.
- Generate regular reports on performance metrics, highlighting successes, challenges, and recommendations for improvement.
- Work with teams across departments (e.g., logistics, customer service, production) to align on performance objectives and develop integrated solutions to optimize operations.
- Establish performance goals for operational teams, set benchmarks, and compare results to industry standards and past performance.
- Identify skill gaps in operational teams and recommend training programs to improve performance and efficiency.
- Analyze operational issues and root causes, proposing and implementing solutions to mitigate performance disruptions.
- Evaluate costs associated with operational inefficiencies and suggest improvements to reduce waste and manage resources effectively.
Kualifikasi
- Minimum 5 years of experience in operations, performance management, or continuous improvement, with at least 2 years in a managerial or supervisory role.
- Strong analytical skills with expertise in data analysis and performance measurement tools (e.g., Excel, Tableau, Power BI).
- Excellent organizational skills and attention to detail for tracking performance metrics and managing improvement initiatives.
- Strong communication and interpersonal skills to collaborate with various teams and present insights to management.
- Leadership and motivational skills to drive performance improvements and engage teams.
- Familiarity with performance management systems, operational benchmarking, and best practices in process improvement.
- Proven ability to manage multiple projects simultaneously in a dynamic environment.
- A proactive approach to problem-solving and driving efficiencies.
- Strong business acumen with an understanding of how operations impact financial performance.
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Tentang AlloFresh
SelengkapnyaIntroducing your new friend to fulfill all your daily needs - AlloFresh, supermarket at your doorstep! Established in early 2022, AlloFresh is a joint venture company between Bukalapak, an all-commerce unicorn company, and Trans Retail Indonesia, a giant retail company under CT Corp Group. AlloFresh focuses on providing fast delivery across Indonesia. We offers a wide range of products to meet the diverse needs of our customers.
Industri
E-commerce and Online Retail
Lokasi
Jakarta Selatan, Indonesia
Ukuran Perusahaan
>100 employees
