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Akulaku Indonesia

Merchant Training Specialist (Mandarin-speaker)

Job Description

  • Conduct online and offline training for merchants according to the training plan, ensure training quality, and be responsible for training satisfaction
  • Assist in developing courses to develop the growth of merchants
  • Responsible in training project operation to understand the pain points of merchants, explore training needs, implement during training, conduct closed-loop inspections after training, and continuously iterate learning and training projects
  • Responsible for selecting internal and external cooperation resources, enriching the lecturer resource library

Requirements

  • Ability to communicate in Mandarin and English
  • Having training experience, preferably both online and offline, with at least 1 year of experience, preferably in e-commerce or live streaming
  • Able to deeply understand the pain points of merchant operations, accurately identify training needs and priorities
  • Excellent communication and coordination skills, responsible for training satisfaction

Job Information

Experience Requirement
Freshgrad
Junior (1-3 YoE)
Mid (4-5 YoE)
Senior (>5 YOE)
Job Type
Full–Time
Salary
Paid
Negotiable
Location
On-site
Jakarta Pusat, Indonesia

Benefits

  • Competitive Salary
    Competitive Salary
  • THR / Bonus system
    THR / Bonus system
  • Paid Sick Days
    Paid Sick Days
  • Professional Development
    Professional Development
About Akulaku Indonesia
Learn More

Akulaku is a leading e-commerce platform and digital financial ecosystem in Southeast Asia, operating in Indonesia, the Philippines, Vietnam, and Malaysia. With a wide range of products and flexible payment options, Akulaku connects sellers with millions of buyers in the region. Through its digital financial services, Akulaku empowers individuals to conveniently manage their finances and access essential products. Committed to customer satisfaction, Akulaku continues to enhance its offerings, providing accessible e-commerce and financial solutions throughout Southeast Asia.

Industry
Financial Services
Location
Jakarta Pusat, Indonesia
Company Size
50–100 employees

Culture

Innovative
We strive to constantly pursue innovation of our products and services
Adaptable
Our team is flexible and resilient in the face of adversities
Collaborative
Here, we work together to make the dream work
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