Marketplace Admin
PT Baskit Technology Aplikasi
- Magang
- On-site • Tangerang Selatan
- Rp2.000.000 – 2.500.000
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Deskripsi Pekerjaan
About the job
Baskit turns every medium and small-sized wholesaler into a super-powered mini-distributor by providing sales enablement software, go-to-market services, and supply chain financing.
We are hiring: Marketplace Admin Intern
As a Marketplace Admin Intern, you will support the team in managing our online shop operations across multiple platforms. You will gain hands-on experience in handling marketplace accounts, customer interactions, order processing, and sales reporting.
If you are detail-oriented, proactive, eager to learn, and passionate about building a career in operations, sales, marketing, or related fields, we’d love to hear from you! (Fresh graduates welcome!)
IMPORTANT: We are only considering candidates who are able to commute to our BSD office.
Responsibilities
- Assist in managing and optimizing accounts across Shopee, Tokopedia, and TikTok Shop
- Upload and update product information (descriptions, photos, prices)
- Upload product/content posts on social media platforms as needed
- Support order processing and shipment, including coordinating with warehouse/logistics
- Respond to customer inquiries via Marketplace chat and WhatsApp quickly, politely, and informatively
- Handle basic customer issues such as returns or complaints under supervision
- Monitor store performance (ratings, reviews, response rate) and ensure compliance with platform standards
- Help manage campaigns, discounts, vouchers, and promotional activities
- Prepare daily/weekly reports on sales, stock, and store performance
- Conduct simple market and competitor research to provide insights
What We Offer
- A creative and fast-paced work environment where your contributions have a direct impact.
- Opportunities to work closely with leadership and cross-functional teams.
- Hands-on exposure to building and scaling data visibility in a high-growth startup.
- Strong career development prospects and training opportunities.
- Friendly and supportive team culture.
- Work from home on Fridays.
- Possibility to get a full-time offer.
Kualifikasi
Requirements
- Currently pursuing or recently graduated with a degree/diploma in Business, Marketing, Communications, or a related field
- Honest, dependable, and motivated to grow
- Strong interest in e-commerce and online marketplace operations
- Familiarity with major marketplace platforms (Shopee, Lazada, Tokopedia, TikTok Shop) is a plus
- Service-minded, responsive, organized, and able to multitask
- Proficient in Microsoft Office/Google Workspace (Docs, Sheets, Excel)
- Able to work independently as well as in a team environment
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