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Marketing Engagement Specialist

PT. Karya Swasti Mandiri (Nipplets & GThings)

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Deskripsi Pekerjaan

Nipplets Is Hiring!

We’re on the lookout for a SMART, proactive team member who’s more than just a customer service pro, we want someone who truly understands marketplaces and knows how to make things move!

What You’ll Do :

  • Manage and optimize our online stores on Shopee, Tokopedia, and TikTok Shop
  • Set up promotions, vouchers, and ensure smooth execution
  • Experience in omnichannel platforms (bonus if you're familiar with Desty App)
  • Actively engage with our community on Instagram and guide them through their buying journey
  • Confident in upselling and helping customers find what they need (and more!)
  • Promote ongoing campaigns and offers
  • Analyze customer behavior and provide actionable insights
  • Help customers make informed purchase decisions
  • Work together with the Partnership team to choose KOLs that fit Nipplets’ customer profile.

Kualifikasi

What We’re Looking For :

  • Must be enthusiastic, with strong e-commerce skills.
  • A natural problem-solver with a sharp eye for detail
  • Strong organizational and time management skills
  • Experience in customer service and handling marketplace operations
  • Familiar with Shopee, Tokopedia, TikTok Shop, and omnichannel tools
  • Able to communicate in English (basic is okay!)
  • Willing to respond to customers outside working hours, if needed
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Tentang PT. Karya Swasti Mandiri (Nipplets & GThings)
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Industri
Apparel & Fashion
Lokasi
Jakarta, Indonesia
Ukuran Perusahaan
1–50 employees