Marketing & Test Centre Operations
Indonesian International Education Foundation
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Deskripsi Pekerjaan
Marketing & Test Centre Operations
Company: Indonesian International Education Foundation (IIEF)
Location: Makassar, South Sulawesi
Employment Type: Full-time
Job Reference: MKS01-MKT
About IIEF:
The Indonesian International Education Foundation (IIEF) is a not-for-profit organization specializing in scholarship management and international education through the management of numerous scholarship programs sponsored by various international donors and funding organizations, and the administration of international assessments and professional certifications. IIEF (http://www.iief.or.id) is a local partner organization of the Institute of International Education (IIE) (http://www.iie.org), one of the world’s largest and most experienced international education and professional exchange organizations, based in New York.
Position Overview:
Marketing & Test Centre Operations will hold a dual responsibility. You will ensure the flawless, secure, and compliant daily operations of the Makassar Test Centre for the overall management, security, and daily operations of the Makassar Test Centre. This role ensures that all international high-stakes examinations (such as TOEFL and other global standardized tests) are administered in strict compliance with international security protocols and customer service standards, while actively developing and executing local marketing strategies to promote IIEF’s testing products (such as TOEFL) to universities, schools, corporations, and individual test-takers.
Key Responsibilities:
1. Marketing & Business Development
- Market Expansion: Identify and build strategic partnerships with local universities, language Centres, high schools, and corporations in Makassar and surrounding areas.
- B2B Outreach: Conduct sales presentations, proposals, and institutional visits to secure institutional testing contracts.
- Promotional Campaigns: Plan and execute local marketing campaigns, seminars, and info-sessions (both online and offline) to boost individual test registrations.
- Community Engagement: Manage local student/academic communities and represent IIEF at educational fairs or exhibitions.
- Market Analysis: Monitor local competitor activities, track registration trends, and provide feedback to the central marketing team to optimize sales strategies.
2. Test Centre Operations & Leadership
- Operations Management: Oversee daily test Centre readiness, including hardware, software, network stability, and room environment.
- Team Leadership: Supervise, schedule, and train junior test administrators and proctors to ensure smooth test delivery.
- Compliance & Security: Enforce strict identity verification and test security protocols to prevent misconduct or cheating.
- Technical Troubleshooting: Resolve minor technical, software, or connectivity issues during exams in coordination with the IT support team.
- Reporting: Prepare and submit accurate post-test reports, incident logs, and operational metrics to the head office.
Kualifikasi
Requirements:
- Education: Minimum Bachelor’s Degree (S1) in Marketing, Communications, Management, English Literature, or a related field.
- Experience: Minimum 2–3 years of experience in business development, sales, marketing, or academic administration. Experience managing a testing Centre or education services is a major advantage.
- Language: Fluent in written and spoken English (Minimum TOEFL ITP score of 450 or equivalent).
- Skills: Strong leadership, persuasive communication, public speaking, negotiation skills, and basic IT/computer troubleshooting.
- Target-Driven: Highly motivated by sales growth and expansion targets, while maintaining absolute operational integrity.
- Availability: Willing to travel locally for client meetings and work on weekends (Saturdays/Sundays) depending on the test schedules. Willingness tobe based inMakassar.
How to Apply:
· Interested candidates should submit a comprehensive CV and an application letter in English to: [email protected], Send your application by June 20, 2026 Email subject line: MKS01-MKT (Candidate’s Name)
· Only shortlisted candidates will be contacted.
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