Learning Operations & Facilities Staff

Pre-Implementation:

• Support providing data Opened PD program with target pool participants

• Support arranging schedule training

• Upload schedule training in website/LMS

• Do booking room and facilities for PD Programs

• Support analyzing the training schedule in order to make it realize on time

• Support in designing and distributing of brochure/flyer/etc. of PD programs

• Support data related external training realization

• Support in producing report related realization of Professional Development Program

• Arrange the operational facilities and documents needed for Training Need Assessment that require in PD

Program Implementation:

• Support preparing and executing the operational support for implementation of PD programs

• Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.)

• Support providing all learning materials and facilities (icebreakers, case studies, handout)

• Assist supervisor in execute various PD Programs

• Execute questionnaires distribution and recap the data

• Prepare the payment request align with procedures needed

• Responsible to documented all handouts, questionnaires and other materials that use for Training Program

• Support all activities/data/documentation that related to BCLD

• Process registration and answers routine inquiries regarding topics, schedules, and locations

Post Implementation:

• Support BINUS Quality Assurance (data, documents and visiting)

• Support in providing data and document needed related to quality assurance in BINUS

• Producing report related implementation of PD programs

• Support in conducting customer satisfaction questionnaires

• Support in conducting data analyze in order to produce a report

• Support direct supervisor in proposing improvement in business process related to operational mechanism

• Provide administration information regarding BCL&D process (e.g., IDP implementation, external training realization)

General Activity:

• Update and maintain training data & database (Administration and Documentation)

• Ensure quality management compliance for all data and documents

• Support in providing report periodically to direct supervisor

• Support in providing suggestion to direct supervisor for improvement related to operational activities

• Perform activities related to Quality Management System

• Perform other activities as assigned by direct supervisor