Lead Mitra Performance, Training, & Programs
ASTRO
- Penuh waktu
- On-site • Jakarta Barat
- Negotiable
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Deskripsi Pekerjaan
- Collaborate effectively with various stakeholders, including team leaders, trainers, and subject matter experts to ensure the successful implementation of learning and quality improvement initiatives.
- Establish and maintain a knowledge management system to facilitate the sharing of best practices, standard operating procedures, and essential information for the Operations Team.
- Assess training needs and apply and monitor training programs.
- Conduct technical assessments to assess the proficiency of acting employees and identify areas requiring further development or training.
- Manage and oversee the reward program for couriers, including riders and drivers, to recognize and incentivize exceptional performance and adherence to quality standards.
- Lead projects to improve our operations' quality, working closely with cross-functional teams to implement changes and track progress.Analyze workforce metrics, including working days, earnings, and manpower fulfillment.
- Provide actionable insights to ensure compliance with government regulations and organizational fairness.
- Performance Monitoring: Track execution against plans, identify deviations, and recommend solutions to achieve workforce targets.
- Generate performance reports to support decision-making for manpower planning.
Kualifikasi
- Strong analytical skills with proven experience in workforce data analysis.Background in logistics or experience working with OS workers and couriers.
- Excellent interpersonal and communication skills for effective collaboration with stakeholders.
- Proficiency in data analysis and reporting tools.
- Ability to adapt to a fast-paced, dynamic work environment and drive positive change.
- Background in logistics or experience working with OS workers and couriers.
- Background in logistics or experience working with OS workers and couriers.
- Proficiency in tools such as Excel, SQL, or other data analytics software.
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ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!