Key Account Manager
Kargo Technologies
- Penuh waktu
- On-site • Jakarta
- Negotiable
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Deskripsi Pekerjaan
- Manage and grow key shipper accounts to drive sustainable business growth.
- Develop and execute account strategies to strengthen long-term partnerships.
- Ensure account profitability through effective pricing, cost awareness, and negotiation.
- Monitor overall account performance including revenue, margin, and payment status.
- Coordinate closely with Finance and Operations teams to ensure timely collections and smooth payment processes.
- Build and maintain strong relationships with key decision makers and stakeholders.
- Identify upselling and cross-selling opportunities within existing accounts.
- Collaborate with internal teams to ensure high-quality service delivery and customer satisfaction.
- Prepare regular account performance reports and conduct business reviews with clients.
- Handle account issues, escalations, and service-related challenges in a timely and professional manner.
Kualifikasi
- Bachelor’s degree in Business, Management, Marketing, or a related field.
- Minimum 3–5 years of experience in Key Account Management, Sales, or B2B relationship management.
- Experience in logistics, supply chain, e-commerce, or transportation industry is a strong plus.
- Strong commercial mindset with proven experience managing revenue, margin, and collection targets.
- Excellent negotiation, communication, and stakeholder management skills.
- Able to analyze account performance, pricing, and profitability.
- Highly result-oriented, structured, and comfortable working with targets and KPIs.
- Strong problem-solving skills and ability to manage multiple accounts simultaneously.
- Fluent in English and Bahasa Indonesia is a must.
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Kargo Technologies is a Series A logistics startup and Indonesia’s largest B2B trucking platform. Our product suites can seamlessly integrate with any business and empower supply chains to work with more transparency & efficiency. Kargo’s workflow tools allow freight to be priced, tracked and billed with technology. It has highly managed and vetted transporters along with reputation systems to instill trust. Moreover, the platform has managed to grow to tens of thousands of truckers and attracted notable clients such as some of the world's largest MNCs, the largest eCommerce platforms, and thousands of SME businesses.
