Junior Lead Central Processing Training & Development
ASTRO
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Design & Implement Training Programs
- Develop and implement end-to-end training programs for frontline crew across all Hub Kitchen Operations.
- Lead onboarding, product knowledge, SOP, safety, and skill-based training initiatives.
- Coordinate with R&D, Process Excellence, and Operations to deliver structured NPD training to ensure operational readiness.
- Competency Framework & Career Progression
- Build and implement a competency matrix for frontline roles.
- Create assessment tools to evaluate performance and readiness for promotion.
- Manage and update career path roadmaps for mitra (frontline crew).
- Performance Evaluation & Monitoring
- Develop and monitor training KPIs (e.g., assessment scores, post-training performance, probation pass rate).
- Track progress and conduct regular review cycles (e.g., refresher training, offboarding skill audit).
- SOP & Method Management
- Manage the documentation and dissemination of SOPs.
- Handle change management when there are SOP updates from other departments (e.g., NPD, Process Excellence).
- Ensure methods are trained and understood at hub level.
Kualifikasi
- 2–4 years of experience in F&B, retail, or logistics operations training.
- Strong understanding of frontline operations (kitchen, packing, receiving, QA).
- Proven experience in designing and conducting training programs.
- Familiarity with SOP documentation and change management is a must.
- Strong communication and facilitation skills.
- Able to manage multiple training projects at once with attention to detail.
- Comfortable working cross-functionally with Operations, Commercial, R&D, and PX
- Willing to travel to hubs and training centers as needed.
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ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!
