Junior Ecommerce Specialist

Store Management:

• Manage and update product listings on Tokopedia and Shopee, ensuring accuracy and optimization for search visibility.
• Monitor and maintain inventory levels, working closely with the logistics team to ensure timely restocking.
• Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction.

Sales and Marketing:

• Develop and implement strategies to increase sales and conversion rates on Tokopedia and Shopee.
• Plan and execute promotional campaigns, including flash sales, discount offers, and bundling promotions.
• Collaborate with the marketing team to create compelling content, banners, and product descriptions that align with brand guidelines.

Performance Analysis:

• Track and analyze sales performance, traffic, and customer behavior on both platforms.
• Generate regular reports to provide insights into trends, opportunities, and areas for improvement.
• Utilize data to optimize product listings, pricing strategies, and promotional activities.

Platform Relationship Management:

• Liaise with account managers from Tokopedia and Shopee to stay updated on platform features, tools, and best practices.
• Participate in platform-driven events and initiatives to enhance brand visibility and sales opportunities.

Continuous Improvement:

• Stay informed about the latest eCommerce trends, platform updates, and competitive activities in the Indonesian market.
• Identify and implement new features or strategies to enhance the shopping experience and drive growth.