IT Support Expert
PT XanhSM Green & Smart Mobility
- Penuh waktu
- On-site • Jakarta
- Negotiable
Tidak Perlu Sign Up!
Deskripsi Pekerjaan
- Provide timely and effective IT support to resolve hardware, software, and network issues.
- Manage on-site systems, ensuring uptime and performance optimization.
- Install, configure, and maintain technology equipment (computers, servers, networks, etc.).
- Oversee software licenses and user accounts management.
- Assist in the deployment and management of technology assets and infrastructure.
- Troubleshoot and resolve technical issues for both internal staff and operational technology (ride-hailing platforms, call centers, etc.).
- Support procurement efforts for IT equipment and services under the guidance of the Technology Operations Manager.
- Collaborate with cross-functional teams to ensure technology needs align with operational goals.
- Keep systems updated and secure by managing patches, updates, and security protocols.
Kualifikasi
- Proven experience in IT support or related roles.
- Strong knowledge of hardware, software, and network troubleshooting.
- Experience with IT infrastructure in fast-paced environments (e.g., ride-hailing, call centers).
- Familiarity with software license management and IT asset tracking.
- Ability to diagnose technical issues and provide practical solutions.
- Excellent communication skills and the ability to work effectively with both technical and non-technical staff.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
XanhSM Indonesia: Leading the Way in Sustainable Mobility Solutions
XanhSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recognition as one of Vietnam's top 10 highlights within its economy.
The Road Ahead:
XanhSM Indonesia is committed to pushing the boundaries of innovation and sustainability in transportation. Join us in our mission to pioneer the future of mobility across the region and contribute to a cleaner, more sustainable environment for all.
Together, we are creating the blueprint for a green and intelligent future.
