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IndoCAD Pty Ltd

IT Support Engineer

Deskripsi Pekerjaan

  • Business as usual management of ICT ticketing system/s.
  • Troubleshooting and providing solutions for assigned tickets.
  • Setting up and configuring new desktops, laptops, tablets, and mobile phones
  • Providing support for various engineering software.
  • End to end support of company environment including but not limited to:
  • 1st and 2nd level support in a Windows Server 2012/2019, AD, Hyper-V environment, Office365 administration, Windows 10/11, laptop, desktop, mobile devices (iOS), Networking devices - routers, switches & firewalls, Desktop and Laptop hardware technology, Cloud and SaaS environments, ITSM Tools and Netsuite ERP
  • Proactive monitoring of ICT infrastructure and cloud services
  • Working on project implementations as directed by management
  • Requesting and coordinating vendor support
  • Other duties as required by Management.


  • Degree in IT or related/ min 4 years in IT Service Desk or System Administration experience supporting Windows networks
  • Experience working with Microsoft Technologies – AD, Group Policy, Hyper -V
  • Having knowledge of Ms Exchange, Office 365, Ms Azure and/or cloud services also CRM & ERP System
  • Level 1,2, and 3 desktop support experience – Windows 10/11
  • Supporting mobile devices including Android and iOS
  • Network administration – Routers, Firewalls, and Switches
  • Experience working with any Mobile Device Management (MDM) system
  • Administration of Windows Server 2012 & 2019
  • Good time management and problem solving
  • Able to work in a team

Informasi Lowongan

Kualifikasi Pengalaman
Mid (4-5 YoE)
Senior (>5 YOE)
Tipe Lowongan
Full Time
Rp7.000.000 – 8.000.000
Batam, Indonesia


  • Competitive Salary
    Competitive Salary
  • THR / Bonus system
    THR / Bonus system
  • Period Leave
    Period Leave
  • Casual Dress Code
    Casual Dress Code
  • Paid Sick Days
    Paid Sick Days
  • Paid Maternity / Paternity Leave
    Paid Maternity / Paternity Leave


Office 365
Windows Server
IOS Development
Tentang IndoCAD Pty Ltd

PT Ingenevo Indo Jaya IndoCAD Pty Ltd is a consulting firm based in Batam, Indonesia. We provide structural and civil engineering services to all regions of Australia and local project, primarily in designing and drafting.

Civil Engineering
Batam, Indonesia
Ukuran Perusahaan
50–100 employees


Strong belief and efforts are the base to achieve long term success
Swift in handling new challenges and producing new ideas to improve
For us, employee productivity is just as important as their well-being
🔥 Pekerjaan Serupa