IT Support
JULO
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Design, provision, configure, manage, secure, monitor, and optimize all Networking technologies used at our office:
- Appliances: modems, routers, switches, and WIFI access points
- Infrastructure: server room, UPS, AC, LAN cabling, power strips, ISP
- Software: Network traffic management, topology, firewall, and VPN
- Design, provision, configure, manage, secure, monitor, and optimize Telephony systems
- VOIP software, gateways, headsets, softphones, SIP trunking, call center system
- Design, provision, configure, manage, secure, monitor, and optimize personal and office Devices
- Employee laptops, monitors, printers, scanners, and electronic accessories
- Meeting devices: projectors, webcams, microphones, TVs
- Security systems: CCTV and biometric system
- Messaging systems: email and internal messaging
- Provide Fast and Full Support to all JULO members as they use these technologies, especially operational agents.
Kualifikasi
- Hands-on experience and understanding the principles with networking technologies such as Mikrotik, TP-Link, Ubiquiti, and many more such that you can adapt to any requirements.
- Hands-on experience building and maintaining telephony solutions such as Asterisk for large scale Call Center
- Passion for customer service and understanding of users’ needs and skill levels
- Expert in both Microsoft Windows and its software products as well as Linux/Ubuntu and other open source software solutions.
- Strong ownership of tasks, projects, and investigation delivering results according to deadline independently
- Strong analytical and problem solving skills collaborating with people in other departments.
- Positive and can-do attitude especially when faced with big challenges.
- Ability to communicate clearly, timely, and professionally with both technical and non-technical users both in Indonesian and English.
- At least 1-2 years of working experience in this field with the expected responsibilities for a company of 200 - 500 employees.
Tips Menjaga Diri
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JULO is a financial technology company that is working on a financial super app.
We started off with the lending arm and have excelled at it. Hundreds of thousands of Indonesians now use JULO apps to get access to a decent credit product. It's our mission to help millions of Indonesians get a better life. That's how we'll build a company future generations will be proud of.
We are now tapping into other financial territories, to eventually provide a one stop financial solution to all Indonesians.
Watch it happen or be a part of it - come join us!
