- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
- Monitoring and maintaining company’s IT infrastructure including hardware, data & storage, networks, and systems
- Managing admin-related Microsoft 365 (Microsoft Azure/Entra, Intune, Defender, Purview, and Cloud)
- Managing and performing regular maintenance on company devices
- Providing technical assistance and support to users
- Troubleshooting technical problems including network, security issues and incidents
- Implementing, overseeing, and upgrading (if necessary) security measures to protect the company’s data, systems and information, including cyber security training for employees
- Evaluating company’s security needs and establishing best practices and standards accordingly
- Assisting in any security breach investigations
Kualifikasi
Must-Have Requirements:
- Min. 1 year experience in IT Support position or cyber security-related duties would be an advantage
- In-depth knowledge of computer hardware, software and networks – Microsoft 365, Windows OS 10 or 11, and IT infrastructures & Security such as switch, access points, firewall
- Experienced or familiar with basic network configuration such as VLAN
- Fluent in English (both verbal and written) is a mandatory
- Good communication skill, responsive, proactive, strong analytical and problem-solving skills
- Have the ability to see problems, troubleshoot and fix issues
Nice-to-Have Requirements:
- Min. Diploma/bachelor's degree majoring in Information Technology, Computer Science, and Information System
- Experienced or familiar with Virtual Desktop Services such as AWS, Citrix, etc.
- Up to date knowledge of the latest cyber security trends
- Have knowledge and high interest in IT field and Information Security concepts
- Experience in data protection, privacy, and compliance
- Familiarity with IT security standards and frameworks
- Willing to work in flexible hours to handle urgent issues
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TurnKey Resources offers customized processing solutions for specialty MGAs, wholesale and retail brokers and insurance companies. We provide around-the-clock back-office support tailored to your specific business needs.
The TurnKey Resources model grew from the simple desire to offload time-consuming operational tasks in order to free employees for strategic initiatives. Founded in 2011 by a group of insurance industry veterans, TurnKey began as a 24 hour “back office” to streamline administrative needs within their own firm. The result was a riveting success. Increased efficiency and a steadier workflow helped teams manage projects across all U.S. time zones. As an unexpected synergy, employee satisfaction sky-rocketed as TurnKey offloaded the tasks they considered too time-consuming and monotonous. Employees could focus on what was most important—the business!
Turnkey Resource is an insurance BPO company with global operation is looking for a young and passionate individual to work with us. You will work alongside our global IT team.
