IT Support Staff (Head Office / Marunda)
MR.DIY Indonesia
Pelamar Masih Sedikit- Penuh waktu
- On-site • Jakarta
- Tidak Ditampilkan
Deskripsi Pekerjaan
Responsibilities:
- Provide remote assistance to Area / Branch Managers (BM / ABM) for POS systems, branch laptops, and network connectivity issues
- Administer biometric time - attendance terminals (transferring fingerprint / admin profiles between store machines nationwide)
- Perform store system administration, including store email password rests, store POS code migrations, and managing endpoint security agents (Ivanti Antivirus)
- Pull system event viewer logs and store audit logs upon request from internal audit / compliance teams
- Manage the end-to-end hardware provisioning process for new hires (OS Imaging, shared folder credential manager, email, printer mapping) ensuring zero delay on Day 1
- Conduct IT receiving checks and asset tagging for vendor deliveries (laptops, network, printers, cables, peripherals)
- Execute remote IT Setup for New Store Openings (NSO), including bulk store email provisioning and remote system readiness
- Participate in facility / office expansion projects (e.g., VLAN verification, DVR / CCTV online configuration, network printer staging, workstation cable management) and off-site event support (exhibition IT setups and teardowns)
Kualifikasi
Requirements:
- Bachelor Degree in Information Technology and other related degree
- Min. 1 year of working experience in IT
- Hands-on experience with Microsoft 365 / outlook configuration, shared folder credential management, basic ERP administration (oracle or equivalent), and security agent administration (e.g., Ivanti Antivirus)
- Solid understanding of TCP/IP, IP addressing, VLAN Basics, network printers, DVR / CCTV online streaming, and remote desktop tools (AnyDesk, Team Viewer, RDP)
- Understanding in advanced troubleshooting of Windows 10/ 11, BIOS configuration, PC/ laptop disassembling, component upgrades (RAM/SSD), and driver diagnostic
Sejak toko pertama dibuka pada Juli 2005, MR.DIY saat ini menjadi salah satu ritel perlengkapan rumah tangga terbesar dan berkembang pesat di Asia Pasifik, dengan komitmen menghadirkan perubahan yang berharga bagi konsumen.
Saat ini, MR.DIY memiliki lebih dari 1100 toko di Indonesia dan 3.500 toko di seluruh dunia. Dengan lebih dari 10.000 karyawan, MR.DIY siap melayani lebih dari 188 juta pelanggan setiap tahun.
Dengan mendukung konsep “Always Low Prices,” MR.DIY menawarkan kemudahan berbelanja lengkap dalam satu tempat dengan harga hemat, menyediakan lebih dari 18.000 produk dan 10 kategori seperti peralatan rumah tangga, kebutuhan sekolah, otomotif, perkakas, elektronik, hingga perhiasan dan kosmetik, menjadikan MR DIY pilihan Utama yang LENGKAP,HEMAT, dan DEKAT bagi jutaan pelanggan untuk kebutuhan rumah tangga sehari-hari.
