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IT Infrastructure & Operation Manager


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Deskripsi Pekerjaan

Job Description

  • Responsible for overall network and infrastructure availability and develop a resilient infrastructure to reduce failures.
  • Responsible for day-to-day system administration, network, and infrastructure. 
  • Responsible for management of the rollout and support new devices / systems.
  • Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner
  • Ensures that systems, processes, and methodologies are maintained, followed to ensure effective monitoring, control, and support of service delivery.
  • Monitors business critical processes and systems.
  • Setup, configures, and supports new and existing servers and network infrastructure in New Stores and Existing Stores.
  • Provides leadership and supervision members of the IT Infrastructure and Operation team, ensuring that appropriate skilled resources are in place to meet required service levels.
  • Ensures delivery of individual and team projects allocated within aggressive delivery times.
  • Provides technical support and guidance to IT Infrastructure and Operation staff.
  • Works with Head of IT to establish standards and best practices for managing infrastructure, network and operational activity (office management & stores)
  • Identifies opportunities to optimize IT Infrastructure and Operations through continuous improvement initiatives.



  • Bachelor's degree in computer science or information technology, or equivalent experience 
  • 10 years or more experience in managing IT infrastructure and store operation
  • Deep knowledge in Network topology (LAN, WAN, SDWAN, VPN) and peripheral (Fortinet, Cisco)
  • Deep knowledge in IT Infrastructure (on-premise, cloud)
  • Deep knowledge in Server Technology (Linux, Windows)
  • Deep knowledge in Working Group / Collaborative environment (Active Directory, File Sharing, Printer Sharing)
  • Deep knowledge in Email Server (Exchange, Postfix)
  • Deep knowledge in IT Security (Firewall, Anti-Virus, Intrusion)
  • Experienced in office peripheral (PC, Laptop, Printer, PABX, CCTV, Access Door)
  • Experienced in retail store peripheral (POS, Digital Scale, HHT)
  • Experienced in opening New Store (Retail)
  • Experienced in working with 3rd Party Provider
  • Strong interpersonal skills, able to communicate across a broad spectrum of users
  • Excellent oral, written and presentation communication skills
  • Ability to manage through organizational change.
  • Proactive team player

Visit us at

ÆON is the largest retailer in Asia.

ÆON is a retail network comprising around 300 consolidated subsidiaries and 26 equity-method affiliated companies.

In Indonesia ÆON has just opened its first Retail Store inside AEON Mall BSD City, Tangerang at May 2015, and planning to open more GMS (General Merchandising Store) and Supermarket type stores around Jabodetabek area in near future.

See Our Group Video Profile..

Our Facebook Account

Our Instagram Account

Our Store Site

Tangerang, Indonesia
Ukuran Perusahaan