IT Helpdesk
PT Bank Neo Commerce Tbk
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
Min. 1 years of experience
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Deskripsi Pekerjaan
- Provide daily technical support to users and ensure the smooth running of requests oand reporting of IT problems for users
- Help solve problems and requests and problems reported
- Prepare daily and montly reports related to helpdesk tickets
- Assist to provide evidence for audit request
- Escalate to related parties (L2 & L3) for requests/problems that can't be resolved by the HD IT team
- Become an active and proactive IT Operation support for work units that become Business Partners
- Complete all other forms of assignments given by the Head of the IT Operation Division relating to the implementation of the Bank's Operational IT Function
Kualifikasi
- S1 in computer science, information system, or equivalent
- 1-2 years experience in the IT Helpdesk field
- Able to collavoate and work in a team
- Able to manage and arrange several priorities
- Good analytical, verbal, and written communication skills
- Basic knowledge of software and hardware
- Knowledge of making IT Reports
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Tentang PT Bank Neo Commerce Tbk
SelengkapnyaPT Bank Neo Commerce Tbk, formerly PT Bank Yudha Bhakti Tbk, is an Indonesia-based company primarily engaged in the banking business. The Company operates as a technology-based bank. The Company serves the customers in the Small and Medium Business (SME), Retail (Consumer) and Mass Market segments, through banking products and services embedded in an ecosystem by optimizing technology.
Industri
Fintech, Digital Banking
Lokasi
Jakarta, Indonesia
Ukuran Perusahaan
– employees
