company logo
Rekruter aktif 3h lalu
  • Penuh waktu
  • On-site Surabaya
  • Min. 1 years of experience
  • Negotiable

Deskripsi Pekerjaan

  • Lead and oversee all daily operational activities to ensure DPR outlets deliver consistent, high-quality service.
  • Develop, implement, and monitor SOPs to maintain quality, cleanliness, professionalism, and guest satisfaction.
  • Conduct regular on-site visits to check service quality, facilities, staff grooming, and overall guest experience.
  • Handle and resolve operational issues, complaints, and challenges promptly.
  • Hold regular operational meetings to review performance, set targets, and act on customer feedback.
  • Drive efficiency and productivity to meet tight opening and operational timelines.

Kualifikasi

  • Based in Surabaya, willing to travel frequently to Malang.
  • Bachelor’s degree in any field.
  • Minimum 3–5 years’ experience in F&B operations or similar industries.
  • Strong communication skills and a people-oriented mindset.
  • Detail-oriented, analytical, and highly organized problem-solver.
  • Proven track record in maintaining high operational standards in F&B.
  • Capable of managing multiple priorities under tight deadlines.
  • Experienced in people management and performance tracking.
💙

Tips Menjaga Diri

Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.

Tentang BP Consulting Group (BrandPartner) - Strategic Business Consultant Firm
Selengkapnya

BP Consulting Group® is a business management consulting firm in Indonesia specializing in market research, business strategy, growth strategy, customer loyalty, strategic branding, M&A, and people & organizational transformation. For over a decade, we have helped business leaders turn ambition into sustainable and profitable growth through research-driven insights, strategic planning, and implementation-focused solutions.

Industri
Business Consultant
Lokasi
Surabaya, Indonesia
Ukuran Perusahaan
50–100 employees

Budaya

Energetic
Here, we work together to make the dream work
Fun
We consider employee's happiness as a part of ours
Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties