Head of Electronic Banking
Bank Shinhan Indonesia
Pelamar Masih Sedikit- Penuh waktu
- On-site • Jakarta
- Negotiable
Deskripsi Pekerjaan
A Head of E-Banking (or Digital Banking) in Shinhan Bank responsible to leads electronic channel strategies, manages mobile/internet banking platforms, drives digital product innovation, and ensures compliance with Bank Indonesia (BI) and OJK regulations.
- Build and execute the roadmap for electronic channels (Mobile Banking, Internet Banking, ATM, SMS Banking, and Virtual Accounts).
- Oversee end-to-end digital product development, features enhancement, and user experience optimizations.
- Maintain alignment with Bank Indonesia (BI) and Otoritas Jasa Keuangan (OJK) regulations regarding cybersecurity, data privacy, and digital transactions.
- Manage relationships with local switching networks, fintechs, and merchant partners.
- Monitor system uptime, transaction settlements, and fraud mitigation strategies across digital platforms.
- Direct cross-functional teams in product, IT engineering, marketing, and customer support.
Kualifikasi
- Bachelor’s degree (S1/Master’s preferred) in Computer Science, Information Technology, Business, Finance
- Having 10 to 15+ years of total experience in digital banking, fintech, product management, or digital transformation.
- Minimum 5 years in a senior managerial or leadership role handling electronic/digital banking channels.
- Deep understanding of Indonesia's banking framework, OJK guidelines, and BI payment systems policies.
- Familiarity with API banking, core banking integration, UX/UI metrics, and cyber risk management.
- Fluent in English and Bahasa Indonesia
Tips Menjaga Diri
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Shinhan Bank, which has set new standards with continuous and innovative challenges in the Korean banking industry, and CHB, an industry that has long been established in Korea, became one on April 1, 2006 and Integrated Shinhan Bank was launched with the motto "Pride of Finance from Korea. At the end of June 2007, Shinhan Bank now stands as an undisputed financial industry leader with total assets of 198.6996 trillion, 10.76 trillion winning equity, 1,038 branches and 15 million customers. To offer a comprehensive range of financial services effectively, we divide our customers into 7 groups (Retail, PB, WM, SMEs, (Large) Companies, IB segments) and pursue specific business models. To meet the financial needs of customers with high-class financial expertise, we have built and operated a channel network optimization. By providing customers with the best value, gaining deep trust from shareholders, offering respected work to employees and fulfilling the mission as a corporate citizen owned by the community and nation, Shinhan Bank aspires to become the No. 1 Bank that can lead not only in Korea but also in Asia and something that can be proud of in the minds of customers and for the nation.
