Head of Corporate Communications - Indonesia

Strategic Communication

• Participate in the development and implementation of the company-wide strategic communications planning.
• Develop comprehensive communications strategies that support the overall strategic direction of the Company.
• Initiate, promote, and encourage effective internal and external communications strategies and practices at all levels of the Company.
• Assess communications programs, report findings, and recommend improvements. 
• Provide expertise and share knowledge on appropriate responses to issues management.

Content Development & Thought Leadership 

• Create communications strategies and formulate appropriate messaging for sensitive and confidential materials to be communicated to internal and external audiences.
• Led the creation, editorial planning, content development, and production of internal newsletters; customer newsletters; internal portal (MF Central); social media posts; human resource communications; internal communication channels. 
• Led the creation and content development of Corporate Broadcasting Programs and podcasts (Do It); video marketing.
• Oversee the research and development of news releases, articles, editorials, publications, and other written communications products. 
• Ensure the Management’s Thought Leadership communication, particularly the CEO Communication Cadence.  
• Align internal activity through internal communication channels, encouraging and influencing positive alignment to an employee engagement score. 

Media Relations

• Manage proactive and reactive media relations to obtain and shape the Company's news coverage.
• Act as the Company spokesperson and point of contact, coordinate and prepare internal subject matter experts (SME) to act as the Company's spokespeople in response to media requests 
• Oversee the development of story ideas, planning, coordination, and execution of press conferences and other media events.
• Foster strong media relations to secure positive/balanced coverage that showcases the Company's value proposition – build and manage critical media contacts locally and regionally.

Crisis Communication

• Responsible for the implementation of the Crisis Communication Plan, updates, and management of crisis communications preparedness and activity for the Company
• Participate in the Emergency Response/Business Unit Continuity Task Team 

Corporate Reporting

• Guide messaging in the development and management of the Company's Annual Report and communication tools required for the Report to the stakeholders 
• Manage and report on media measurement statistics (including Share of Voice) with an external media monitoring service.

CSR

• Lead and ensure Share Your Humanity values implementation through the CSR program and continue the financial literacy pillars and activity in CSR programs.  
• Manage and align local CSR programs with regional campaigns of diversity and inclusion and the interconnectedness with the Yayasan Manulife Peduli program. 

Financial Literacy and Inclusion

• Leverage activities and communication internally and externally to sustain financial literacy and inclusion requirements from OJK.
• Manage, handle, and coordinate all programs with key stakeholders to maintain the company’s positive reputation.
• Actively participate in OJK’s financial literacy and inclusion programs.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success 
• A bold ambition and set of goals to be a leader in driving transformation in our industry 
• Our best. Every day.