Guest Relation Officer - Wellness
PT Abadinusa Usahasemesta
- Kontrak
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
What will you do?
- Ensuring that every customer will experience a delightful customer journey and become a loyal customer
- Welcoming and assisting the customer to facilitate the customer's needs
- Scheduling the appointment based on the availability of the therapist and the customer
- Assisting the treatment to ensure the suitable and complete treatment
- Processing proper billing arrangements provided
- Maintain guest satisfaction and ensure repeat visits through personalized and efficient service, ensuring that all customers leave satisfied.
- Handle customer feedback with hospitality and professionalism manner.
Kualifikasi
What are we looking for?
- Minimum diploma degree from hospitality major
- Minimum 1 year of experience in hotel/hospitality industry as guest relation officer or others relevant experience
- Preferably handle VIP/Expatriate customer previously
- Passionate in serving hospitality to the customer
- Possess neat, hospitable, and professional appearance and manner
- Excellent communication and multitasking abilities
- Proficient in English (written and verbal)
- Possess hospitality traits towards customer.
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PT Abadinusa Usahasemesta has been a medical and scientific laboratory distribution company for 44 years. Our vision is to be the trusted solution enabler in the medical and scientific industry with world-class standards to enhance the quality of life. We are always dedicated to accelerating the sustainable growth of medical innovations through our expertise and quality excellence. Our priority is to #ServingQualityFirst to the customers.
We value #OURABN people to always be Open Mind-ed to new ideas, Unity to build a winning team, Reliable in work with good ethics, Adaptive towards changes in sustainable growth, Boldness to be confident and excellent in our work, and Never Give Up! in reaching our goals by being persistent and commit.
Abadinusa delivers high-quality, innovative products and trusted solution enabler for healthcare institutions, the food and pharma industry, research laboratories, government institutions, academic institutions, and others. We provide medical and scientific laboratory equipment, including units, reagents, instrumentation, and consumables. As a leading distributor, we collaborate with local distributors and international principals, ensuring that our customers have access to the latest advancements in medical and scientific technology.
