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Deskripsi Pekerjaan

  • Install different components of the Vulcan AI system covering but not limited to, Cameras, Servers, Wifi router.
  • Follow steps in the Installation Manual to complete the installation and testing
  • Provide user training by using the Training Manuals provided
  • Once the system is deployed, provide routine support to the client for simple issues
  • For complex issues, coordinate with Product team to find the correct resolution
  • If needed, make field visits to replace parts and/or upgrade components
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Interpret customers' needs and clarify if the responsibility for problem solution falls to sales personnel, customer support reps or engineers
  • May include aspects of field support like system hardware and software, PCs, and networking/wireless networking

Kualifikasi

  • Bachelor’s degree or Diploma in IT or a related field.
  • 2-5 years experience in IT support
  • Fluent Bahasa speaking (mandatory)
  • Basic English knowledge
  • Experience in installing CCTV systems will be a plus
  • Basic problem-solving and debugging skills.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Experience in installing and supporting hardware and software applications.
  • The candidate will need to travel to different parts of Indonesia to carry out Vulcan’s AI system deployment
  • Willing to travel around mill/plantation/refinery
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Tips Menjaga Diri

Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.

Tentang Sinar Mas Agribusiness and Food
Selengkapnya

Sinar Mas Agribusiness and Food adalah perusahan agribisnis terkemuka dari hulu ke hillir mulai dari penanaman pohon kelapa sawit bersama petani, hingga memproduksi makanan dan energi untuk kebutuhan hari ini dan masa depan.

Secara global, bisnis minyak sawit kami beroperasi di bawah naungan Golden Agri-Resources (GAR). Bersama-sama, kami mengelola produksi dari hulu ke hilir dengan prinsip keberlanjutan sebagai nilai utama yang kami yakini.

Industri
Food & Beverage
Lokasi
Jakarta Pusat, Indonesia
Ukuran Perusahaan
>100 employees

Budaya

Respectful
Everyone should be treated with courtesy and professionalism
Collaborative
Here, we work together to make the dream work
Integrity
We uphold honesty and virtue in every single product/service we deliver