E-Commerce Operations Specialist
FACETOLOGY
- Penuh waktu
- On-site • Jakarta Selatan
- Negotiable
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Deskripsi Pekerjaan
#BeOneOfOurFaces
As an E-Commerce Operations Specialist you will have the responsibility in overseeing the smooth functioning of Facetology online retail platform.
Role Overview:
- Oversee pricing, promotions, and discounts in alignment with the marketing strategy.
- Analyze sales data and performance metrics to identify trends, bottlenecks, and opportunities for improvement.
- Maintain a high shop rating across all e-commerce platforms by resolving feedback and ensuring quality service.
Kualifikasi
- Bachelor's degree in business, marketing, or a related field.
- Min 2 - 3 years of experience in e-commerce operations, preferably within the beauty or retail industry.
- Knowledge of e-commerce platforms (e.g., Shopify) and relevant software tools (e.g., inventory management, order fulfillment systems).
- Strong understanding of customer experience optimization, SEO best practices, and managing shop ratings.
- Analytical skills to track and interpret data, and use insights to improve sales performance and efficiency.
- Excellent organizational abilities and communication skills for collaboration with internal teams and external partners.
- Willing to WFO from South Jakarta
Tips Menjaga Diri
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Facetology is a local startup dedicated to advancing Indonesia’s beauty and personal care industry. Our mission is to inspire individuals to embrace their natural beauty and strengthen their self-confidence, while continuously developing innovative products that position us at the forefront of the industry. We believe our people are the foundation of this transformation.
At Facetology, creativity, expertise, and passion come together to meet the diverse needs of consumers nationwide. With an unwavering dedication to quality and innovation, we aim to set new standards and shape the future of beauty and personal care in Indonesia.
Innovating beauty, together with Facetology 💜
#BeOneofOurFaces
