E-commerce Operation Manager

Hebe Beauty Indonesia

Rekruter aktif 4j lalu

Penuh waktu
On-site • Jakarta Utara

Min. 4 years of experience

Negotiable

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Rekruter aktif 4j lalu

Deskripsi Pekerjaan

Oversee end-to-end e-commerce operations, including order management, fulfillment, and logistics coordination
Ensure smooth execution of daily operations and continuously optimize processes for efficiency and scalability
Monitor and improve overall online store performance, including conversion rate, pricing strategy, and customer experience
Collaborate with cross-functional teams (marketing, supply chain, and customer service) to drive sales and operational excellence
Analyze performance metrics and customer behavior to identify growth opportunities and areas for improvement
Manage and optimize email marketing campaigns to support customer retention and revenue growth
Lead, mentor, and manage the e-commerce operations team, including task delegation and performance monitoring
Handle operational issues, troubleshoot challenges, and implement effective solutions in a timely manner
Drive continuous improvement initiatives across systems, tools, and workflows

Kualifikasi

Minimum Bachelor’s Degree (S1) in Business Administration, Marketing, or a related field
Minimum 5 years of experience in e-commerce operations or management, preferably in a B2C environment
Proven track record of driving sales growth and improving e-commerce performance metrics
Strong understanding of end-to-end e-commerce operations, including logistics and fulfillment processes
Solid knowledge of digital marketing, pricing strategy, and conversion rate optimization (CRO)
Hands-on experience with e-commerce platforms (e.g., Shopify, Magento)
Strong analytical skills with experience using data analytics tools (e.g., Google Analytics)
Proficient in Microsoft Office and other relevant tools
Strong leadership, team management, and project management skills
Excellent communication, interpersonal, and stakeholder management skills
Proactive, results-driven, and able to work both independently and collaboratively
Strong problem-solving, decision-making, and troubleshooting abilities

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Tentang Hebe Beauty Indonesia

Selengkapnya

Hebe Beauty Style is a company engaged in beauty with the brands Y.O.U, Barenbliss, Dazzle Me, Lavojoy, and Glamfix. This company was first launched and debuted in the Indonesian market in mid-2018. Upholding the philosophy of beauty and then combining the sophistication of science and technology with the goodness of nature to produce products that are more than just temporary solutions, but guarantees with quality that can last longer.

Industri

Personal Care Product Manufacturing

Lokasi

Jakarta Utara, Indonesia

Ukuran Perusahaan

– employees