Discord Community Manager
Tim Jess No Limit & Sisca Kohl
- Kontrak
- On-site • Jakarta Barat
- Negotiable
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Deskripsi Pekerjaan
We are seeking a proactive and empathetic Discord Community Manager to lead the development and engagement of our Discord server. This role is responsible for fostering a positive, inclusive, and dynamic environment where members feel heard, supported, and motivated to participate.
You will collaborate closely with internal teams (e.g., marketing, product, or support), oversee moderators, and implement strategies to grow, energize, and sustain the community.
Key Responsibilities:
- Manage and moderate the Discord server daily to ensure a safe and respectful environment
- Develop and execute community engagement strategies (e.g., events, discussions, contests)
- Monitor conversations, answer questions, and escalate relevant feedback to internal teams
- Create and enforce community guidelines in alignment with the brand’s values
- Collaborate with moderators and help recruit/train new ones as needed
- Generate reports on community sentiment, growth, and engagement trends
- Serve as the voice of the community internally and the brand externally within the server
- Work cross-functionally to support product launches, announcements, or campaigns via Discord
Kualifikasi
Job Requirements:
- Proven experience managing and growing online communities, preferably via Discord
- Strong understanding of Discord’s features, tools, bots, roles, and moderation systems
- Excellent written and interpersonal communication skills in English
- Ability to de-escalate conflict, handle criticism calmly, and mediate disputes professionally
- Organized, self-motivated, and capable of handling multiple tasks
- Familiarity with community growth tactics, analytics, and user engagement
- Bonus: Experience in Web3, gaming, creator communities, or startups
- Bonus: Experience using moderation bots and analytics tools (e.g., Statbot, Combot)
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We are a visionary creative company based in Jakarta Barat, founded by two iconic digital figures: Jess No Limit, currently the #1 most-subscribed YouTuber in Southeast Asia, renowned for groundbreaking gaming content, and Sisca Kohl, a celebrated lifestyle and culinary influencer known for her viral creativity and innovative ideas. Recently recognized on the prestigious Forbes 30 Under 30 Asia 2025 list, our founders continue to lead with innovative vision and excellence.
We are currently developing exciting businesses with ambitious plans, including an initiative aiming to become publicly listed (IPO) in the future. Join the Jess No Limit & Sisca Kohl Team to create history, drive impactful innovations, and become an integral part of this remarkable journey toward a groundbreaking IPO.
