Customer Support Specialist (Onsite in Medan)
Topremit
Rekruter aktif 1j lalu
- Penuh waktu
- On-site • Medan
- Rp4.000.000 – 5.000.000
Min. Freshgrad
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Deskripsi Pekerjaan
- Support business process by maintaining good relationship with external customers as well as internal stakeholders.
- Work closely with internal departments to ensure resolution of task including complaint from the external customers.
- Receive and response to the customer's inquiry through company's communication channel.
- Proactively seeking to resolve customer complaints and issues individually or by engaging and collaborating with other team members.
Kualifikasi
- Preferable min. 6 month experience in Customer Experience or relevent positions (Freshgraduates are welcome to apply).
- Proficient in English and Bahasa Indonesia both written and spoken (Mandarin is a plus).
- Have a good analytical and problem-solving skill.
- Uphold empathy, patience and initiation.
- Willing to work on Saturday, Sunday and on public holiday.
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Tentang Topremit
SelengkapnyaThe First Online Remittance Service in Indonesia ✨
We turn global payments into minutes with Topremit 🙌🏻
Here, you’ll collaborate with #Topteam — contributing, learning, and growing together in a culture that embraces innovation 🔎
Let's be part of #Topteam — together we'll make global payments more easier, faster, and affordable for everyone! 🚀
Industri
Financial Technology
Lokasi
Medan, Indonesia
Ukuran Perusahaan
>100 employees
