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Customer Support Executive

RedDoorz

Rekruter aktif 3 jam lalu

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Deskripsi Pekerjaan

  • Handle/respond to incoming calls, emails, chats & WhatsApp
  • Follow up inquiry/request/complaint and make sure those concerns solved accordingly
  • Follow up on ticket requests and/or complaints by doing red care to Customers & Partners
  • Telesurvey to the guests and Property Partners for other purposes needed

Kualifikasi

  • Minimum D3 or equivalent
  • Able to speak English (verbal & written)
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
Tentang RedDoorz
Selengkapnya

RedDoorz is Southeast Asia’s largest and fast-growing, technology-driven hospitality brand. With a vision to enable people to travel more and provide affordable, reliable stays in all major cities and destinations across the region, RedDoorz is disrupting the hospitality industry by transforming the fragmented supply inventory into branded, standardized accommodations.

RedDoorz was founded in 2015 by a team of senior executives with deep experience in the online travel and hospitality industry and since then it has grown into a regional powerhouse with operations in Indonesia, Singapore, and the Philippines. As part of the RedDoorz brand network, hotel owners are able to grow their business, increase revenues and profits while streaming their operations. RedDoorz’s solutions help hotel partners manage distribution, pricing, marketing, customer experience, and technology – offering an end-to-end platform powered by an advanced tech and digital infrastructure.

Industri
Hospitality
Lokasi
Jakarta, Indonesia
Ukuran Perusahaan
employees

Budaya

Integrity
We uphold honesty and virtue in every single product/service we deliver
Collaborative
Here, we work together to make the dream work
Energetic
Here, we work together to make the dream work