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AEON INDONESIA PT

Customer Service Supervisor AEON Store

Job Description

The Customer Service Group Leader’s main task is to control all of Customer Service operational process is accurate, always follow SOP with “Customer First” orientation.

  • Ensure all of the complain from customer solved, and at least fullfill the customer expectation.
  • Create and monitor staff daily working schedule.
  • Propose and always updating the Customer Service Standart Operating Procedure in order to always exceed customer satisfaction
  • A customer service supervisor participates in the meetings with the customer service managers and presents daily work report to them
  • Always keep the cleanliness in the entire are of the store.
  • Always keep the customer satisfaction
  • To perform and support any additional tasks instructed to accomplish the company’s goals

Requirements

  • Experienced  : Customer service and cashier procedure, Planning and organizing, initiative, flexibility, presentation skills
  • Skill               : Good communication skill, problem solving, have strong leadership, complaint handling, computer literate and knowledge in MS Office.

Job Information

Experience Requirement
Junior (1-3 YoE)
Mid (4-5 YoE)
Job Type
Full–Time
Salary
Paid
Negotiable
Location
On-site
Bogor Regency, Indonesia

Benefits

  • Competitive Salary
    Competitive Salary
  • THR / Bonus system
    THR / Bonus system
  • Period Leave
    Period Leave
About AEON INDONESIA PT
Learn More

Visit us at http://www.aeonstore.id/

ÆON is the largest retailer in Asia.

ÆON is a retail network comprising around 300 consolidated subsidiaries and 26 equity-method affiliated companies.

In Indonesia ÆON has just opened its first Retail Store inside AEON Mall BSD City, Tangerang at May 2015, and planning to open more GMS (General Merchandising Store) and Supermarket type stores around Jabodetabek area in near future.

See Our Group Video Profile..

http://www.aeon.info/en/aboutaeon/vtr.html

Our Facebook Account

https://www.facebook.com/AEONStoreIndonesia/

Our Instagram Account

https://www.instagram.com/aeonstore_id/

Our Store Site

http://aeonstore.id

Industry
Retail
Location
Tangerang, Indonesia
Company Size
>100 employees
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