Customer Service Staff
MG Group
- Kontrak
- On-site • Jakarta Pusat
- Rp5.400.000 – 5.500.000
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Deskripsi Pekerjaan
Job Descriptions:
1. Manage domestic and international hotel reservations from a travel agent or corporate
2. Provide fast service in answering customer queries via phone, emails, and chat
3. Investigate customer issues to find root cause, and offer solutions
4. Confidence to follow up with hotels for room availability
Kualifikasi
Requirements:
1. Work opportunity in Jakarta
2. Candidate must possess at least a Diploma in any field
3. Preferably fluent in English for conversation with overseas travel agents, hotels, and suppliers
4. Minimum 1 year(s) of working experience as Reservation Staff
5. Have a background on Travel industry or Hotelier will be an advantage
6. Willing to work in weekly shifts including on weekends/Public Holidays as per the shift.
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THE B2B HOSPITALITY MARKETPLACE Connected dynamically to the world’s top B2B buyers and sellers
OUR PURPOSE Leveraging technology and differentiated service to help travel buyers & sellers grow and win.
TECHNOLOGY-DRIVEN The Industry’s only microservices-based platform especially designed and engineered for B2B distribution. High-Performance JSON APIs and next-gen architecture maximize speed, flexibility, and simplicity.
Granular level control over your distribution by channel, market, and agency.
