Customer Service Online
CV Unitech Indonesia
- Penuh waktu
- On-site • Malang
- Rp3.000.000 – 3.700.000
Tidak Perlu Sign Up!
Deskripsi Pekerjaan
- Merespon pertanyaan customer di e-commerce
- Membuat card komplain yang berasal dari chat e-commerce
- Memberikan informasi paket tertinggal ke customer
- Menerima pengajuan perubahan pesanan atau cancel di e-commerce
- Pengajuan refund atau cashback ke tim Finance
- Membuat sales order pada program
Kualifikasi
KRITERIA UMUM
- Pendidikan minimal D3 semua jurusan
- Fresh graduate dipersilahkan melamar
- Familiar dengan fitur marketplace dan media sosial (TikTok Shop)
- Memiliki kemampuan administrasi yang baik
- Memiliki kemampuan komunikasi yang baik
- Mengikuti perkembangan gadget
- Adaptif
KRITERIA KHUSUS
- Memiliki kemampuan dalam mengoperasikan sistem (marketplace dan social media)
- Customer-oriented
- Terbiasa handle customer
- Berorientasi pada target
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
CV. UNITECH INDONESIA was established in 2013, which focuses on the distribution of premium gadget accessories, with the combination of good design, nice style, and high-quality products to position our consumers at the highest level possible. Currently, we have more than 200 employees who are spirited and eager to face any challenges.
Since the beginning of its establishment, CV. UNITECH INDONESIA has been able to carry out the needs of the business world to keep growing and expanding. We serve our customer through our online and offline branches named UniTAG Store, distribution centers, and the resellers that is widely spread in Indonesia.
As a business unit of CV. UNITECH INDONESIA, UniTAG Store has grown and become one of the best stores in its category. Proven by many well-known brands that trusted their name for UniTAG Store to market their products. Brands such as Spigen, Ugreen, Octagoods, Nomad, Rhinoshield, etc.
Even with all that success, CV. UNITECH INDONESIA never considers to be satisfied and always strive to be the best in customer-oriented service to provide solutions that can facilitate the lives of our customers.
