Customer Service Officer
BRIK
- Penuh waktu
- On-site • Tangerang
- Negotiable
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Deskripsi Pekerjaan
- Identify and assess customers’ needs to achieve satisfaction.
- Generate sales leads.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information to the customer.
- Resolving product or service problems by clarifying complaints from customers; find the cause of the problem; choose and explain the best solution to solve the problem; Streamlining completion or adjustment; Follow up to ensure the issue is resolved.
- Manage incoming calls in large numbers.
- Contribute to the team by achieving the desired results.
Kualifikasi
- Candidate must possess at least a Bachelor's Degree.
- Have 1-2 years of experience in Customer Service.
- Able to operate Ms.Word, Excel and Power Point.
- Willing to take weekend shift.
- Willing to be located at Legok, Tangerang.
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BRIK is a place where Builders can build. A fast-growing B2B industrial material tech start-up is looking for future business leaders to support turbocharging our GROWTH in Indonesia. Inviting hungry and passionate high-caliber professionals to work closely with BRIK to transform the B2B Industrial Material segment.
BRIK focuses on proprietary next-generation Industrial Materials (product) development, such as green concrete and heat reduction paints, and also build 1P/ 3P distribution channel - cutting middlemen and focusing on selling B2B direct-to-user. The company is almost profitable, and is currently on expansion mode.
If you are passionate about big old industrial sector, but you do not like working for corporates and is passionate on the action of building a 21st century startup to transform the space, this is it. Work directly with founding member team, on a fast paced environment.
BRIK is backed by Accel, B Capital, AC Ventures, Northstar, Endeavour/ Alter Global, Infra.Market, Sinarmas Land, L&W (Woh Hup), Bizongo, TUL, amongst others.
BRIK is a house of products operates under different brands such as BRIK Mix, PaintPro, BRIK Werks, and Hella.
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