Customer Service Intern
PT Kreasi Lens Mata
Rekruter aktif 7h lalu
- Magang
- Hybrid • Jakarta Pusat
- Negotiable
Min. 4th Year College Student
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Deskripsi Pekerjaan
- Responding to customer inquiries via email, phone, and chat.
- Assisting customers with order tracking, returns, and product information.
- Resolving customer complaints and escalating issues when necessary.
- Providing support to ensure customer satisfaction and loyalty.
- Collaborating with other departments to improve the overall customer experience.
Kualifikasi
- Previous experience in customer service or a related field is preferred.
- Excellent communication skills (verbal and written).
- Strong problem-solving skills and the ability to stay calm under pressure.
- Ability to handle difficult situations and resolve conflicts effectively.
- Proficiency in English is required or preferred, depending on the customer base.
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Tips Menjaga Diri
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Tentang PT Kreasi Lens Mata
SelengkapnyaHUE aspires to become the foremost eyewear brand in Indonesia, renowned for offering the highest quality, most comfortable and stylish daily colored lenses.
Industri
Beauty, FMCG
Lokasi
Jakarta Pusat, Indonesia
Ukuran Perusahaan
1–50 employees
Budaya
Respectful
Everyone should be treated with courtesy and professionalism
Collaborative
Here, we work together to make the dream work
Innovative
We strive to constantly pursue innovation of our products and services
